Exploring the value of financial services in the construction sector

Construction sector findings from a global review of digital platforms

Insur;Hack Report

Insights for an inclusive and tech-enabled insurance sector in Egypt.

The continued journey of data science interns, Dieudonné Niyitanga and Samuel Mutinda

Dieudonné Niyitanga and Samuel Mutinda's data internship journey.

Enhancing the data warehouse for data-led decision-making.

Solving challenges with data-driven approaches.

Data learnings from a community-focused financial services provider.

Read our report and insights on the financial needs of Mexicans, a pilot study in collaboration with the Mexican regulator, CNBV.

AI in financial services: Can you challenge decisions made by algorithms?

How can we ensure that financial consumers aren't negatively affected by discriminatory algorithms?

Exploring the relationship between platforms, participants and financial services.

A measurement framework for digital financial services with a focus on digital payments.

Translating insights from behavioural science into the design and delivery of financial services,

Find out more about our behavioural science engagements.

Exploring how financial services can use biometrics to reduce fraud, lower service cost and improve efficiency

Exploring biometrics as alternative data source for faster, more secure and inclusive customer verification

Exploring how financial service contact centres can use biometrics to their benefit

Exploring how to use biometrics for secure payments and transactions using smart phones

Exploring how biometrics can overcome customer onboarding and authentication obstacles

How to leverage existing biometric systems for your business and customers

Digital platforms connecting buyers and sellers of goods and services across Africa are on the rise. Learn more about our research and week of learning in Lagos.

We recently rolled out a pilot study in Nigeria, to explore the digital financial services landscape and how it serves the people. Learn more about our findings here.

Can transactional data improve measurement in financial inclusion?

We take a closer look at financial inclusion research and the shift towards using transactional data to develop more meaningful indicators.

Explore our latest research on Digital Africa, the platform economy and associated financial services

What opportunities does the digitisation of value chains create for the delivery of financial services?

Watch how providers meet the #FinNeeds of individuals through alternative data

Watch how financial services usage is improved through alternative data

Insights from an expert workshop on the potential of African digital platforms to influence development

As societies and economies change, so should the financial products that serve them.

Can digital platforms offer innovative solutions to overcome barriers to low insurance penetration in African markets?

Read our interview with an entrepreneur building a digital identity business in Africa.

Early findings from our African digital platforms and the future of financial services research

DataHack4FI Rwanda winners, AgriGO, aims to tackle financial vulnerability of smallholder farmers.

ZedCredit from Zambia provides access to savings, loans and a credit score via their mobile app.

Watch how GIS data can resolve challenges related to agent placement and credit risk assessment.

See how alternative sources of data can provide useful insights to those looking to design financial products for African consumer.

Using transactional and CRM data to identify an underserved consumer segment

Applying relatively simple analytical methods to traditional data can yield positive returns for organisations.

Exploring how financial service providers collect, store and use data in six countries.

Aggregation of data for consumer empowerment

TransUnion Kenya CEO Billy Owino suggests collecting richer data on consumers can contribute to 'information for good'.

Do FSPs in Africa use data to drive their decisions?

Survey findings from six African countries

A recent study identified 18 unique behavioural interventions that FSPs can implement to influence the savings, credit, payment and insurance decisions of individuals.

To bot or not?

Is your organisation's data sufficiently trained for the successful deployment of a chatbot?

Options for sustainable data collection

Technology should match artificial and native intelligence in real time 

Find out why Olubayo Adekanmbi believes data innovation + local knowledge = transformation.

Open APIs and financial services: Some questions answered

Curated resources for those exploring open banking and APIs

Legal experts answer questions about the implications of data regulations for FSPs in Africa.

Introducing a Uganda-based fintech company that supports MSMEs in automating and optimising their operations.

Entrepreneur-turned-VC-partner talks about the exciting world of fintech in Africa.

Data sharing can promote financial sector innovation but concerns about data privacy have increased.

A case study exploring how data can be used to overcome financial services delivery challenges.

The importance of data for closing the financial inclusion gender gap

Behavioural science is being used to address challenges in suboptimal decision-making.

Psychologist Hal Hershfield talks to us about how trade-offs between the present and the future affect financial decision-making.

Delving into data 2: Recommendations from the experts

The second in two-part series of curated links to articles offering tips on developing a data strategy.

Delving into data: Practical tools for FSPs

If you are not already following a data-oriented business strategy, it can be difficult to know where to start. Two handbooks offer practical advice for FSPs.

Avoiding the copy-paste approach to mobile money operations

Barney de Jongh, of Digital Frontiers Institute, talks to us about leveraging agents and data and driving meaningful usage of mobile money products.

Exploring the potential of alternative data for creating new markets

Using data to understand the financial needs of SME clients

i2i is offering technical assistance to the Vanguard Group in Ghana, a financial services group that has insurance and banking divisions.

Data can provide confidence to approach underserved markets

Ekow Duker of Ixio Analytics talks about the way financial service providers approach and use data. 

Exploring how data insights can be used to unlock new markets

i2i is talking to financial service providers about the way data can be used to unlock new markets.

In Africa, data often lives on paper

Morné van der Westhuizen and Alex Shabala talk to us about Zoona's creative approach to data collection.

Bots provide insight into customer needs

When it comes to data, banks have assets that fintechs lack, says Pieter Vorster.

i2i interviews Marc van der Zon from Hollard on the challenges and opportunities that data presents.

We discuss the major trends contributing to this revolution

Mobile-based banking system that enables farmers to access credit

Chief Analytics Officer (CAO) Forum Africa

One of i2i's objectives is to increase the use of client data and analytics

Big data for small policies

What does big data mean for microinsurance?

ILO Impact Insurance Facility’s community of practice meeting

ILO 1st community of practice meeting

KCB’s Experience with Data

Talking about Data in the Land of a Thousand Hills

4th MasterCard Foundation Symposium on Financial Inclusion

Potential of new data sources to unlock new opportunities - Breakfast Meeting

FSD Uganda invites FSPs to explore new data, new opportunities

Bank of Ghana spearheads data innovation

Participants were interested in what other applications of big data there were outside of credit.

MasterCard Foundation Symposium

Alternative data sources and analytical methodologies

Worried about how to improve your credit score? At least you have one.